January 19, 2010

an end to the drama??

Filed under: General travel, Travel insurance — Travel Queen @ 10:51 am
walked in... wheeled out

walked in... wheeled out

Remember what this picture is from??….

This morning I emailed (because there is no number listed on their website) the hospital that I visited back in Pigeon Forge, TN way back in August 2008 to get this “outstanding bill” figured out.

They sent me back a reply quite quickly, impressed at how quick actually, the phone number to reach the company that the Doctor’s bill through.

So I called them.

Buffy told me that yes there was an outstanding bill but she can’t send it to my insurance company because they already submitted it to collections. She gave me the phone number for them.

So I called them.

I finally reached the revenue recovery organization (fancy word for collection agency) & the department that was “handling” my claim. This time I was as sweet as cherry pie!

It’s true that you can get more bees with honey than vinegar!

The lady on the other end took my insurance policy information and told me that she’d send them a bill and help me take care of this issue. So there it stands. Hopefully soon this $326.00US bill will be paid and my credit score will be fixed!

Lessons learned: Check to see if the hospital and the doctor you visit in the US bill separately or all together. Read the small print!! Second thing…. don’t snap at the collection agents when they call… they are just doing their jobs. I apologized for being a cranky pants the last time we “chatted”. :-)